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Trust, Safety & Support
Get help and stay safe.
Getting help with a support ticket
For account questions, billing, or anything that isn’t urgent or unsafe, open a support ticket and our team will reply.OverviewMessagesHelp & Supp...
1 min read
Reporting a safety concern
If you encounter unsafe, suspicious, or fraudulent behavior, report it. Our Trust & Safety team reviews every report.Use Report a Concern rather t...
1 min read
Avoiding scams and staying safe
Helper Provider is a discovery and lead-generation platform. Providers are independent — always agree on scope and price before work begins.Keep chats...
1 min read